Privacy Policy
Your privacy is important to us. It is Trustty Reporter's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.trusttyreporter.com, and other sites we own and operate.
This policy is effective as of June 16, 2024
Last updated: June 16, 2024
Information We Collect
Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.
"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
"Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Personal Information
We collect personal information, including your name, email, and any PDF and CSV files you upload, when you utilise our services. This information is essential for delivering our platform functionalities and is treated with the highest level of confidentiality and security.
Collection and Use of Information
We use the collected information to:
- Provide and manage access to the core features of our platform, such as the generation, editing, and refining of reports from your uploaded PDF and CSV files.
- Personalise and enhance your experience across our website, making it more tailored to your preferences and needs.
- Deliver the services you have requested and communicate with you regarding updates, offers, and promotional content that might be of interest to you.
- Analyse usage patterns and conduct market research to continuously improve our website, applications, and associated social media platforms.
- Ensure the security, safety, and compliance of our website and associated applications.
Your uploaded documents are temporarily stored in a secure environment and are crucial for generating the reports you need. These files are processed for their intended purpose and are automatically deleted from our systems 24 hours after upload, ensuring your data is not retained longer than necessary.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
Disclosure of Personal Information to Third Parties
Third parties we currently use include:
- API Analytics
- SendGrid
- Stripe
- Razorpay
- OpenAI API
- Anthropic API
- Mistral AI API
Use of Cookies
We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Please refer to our Cookie Policy for more information.
Your Rights and Controlling Your Personal Information
By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You may request details of the personal information that we hold about you, and you may request correction of any inaccurate information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Trustty Reporter Team
https://github.com/TrusttyReporter/Trustty-Reporter-API/issues